UX Research

Fireside Chat Recap: How Multi-Disciplinary Backgrounds Can Aid in UX Practices

Fireside Chat Recap: How Multi-Disciplinary Backgrounds Can Aid in UX Practices

On Friday (29 May), UXTesting Inc. organized a virtual fireside chat about “How Multi-Disciplinary Backgrounds Can Aid in UX Practices” with attendees coming from various countries across Asia and Australia. The session was joined by Aldrich Huang, CEO and Co...

Why UXTesting’s Solution is Better Than Video Conferencing Tools To Conduct UX Research

Why UXTesting’s Solution is Better Than Video Conferencing Tools To Conduct UX Research

Organizations worldwide have continued to make the shift towards remote work. Pandemic or not, it is safe to assume that for many of us, this shift could permanently change the way we work. With many remote working platforms up and coming, the digital transformation seems...

6 Things to Consider for Your User Research within Covid-19

6 Things to Consider for Your User Research within Covid-19

The coronavirus influences most of the industries especially travel, aviation and cruise. The OECD expressed a downgrade in the 2020 growth forecasts for almost every economy thus the global economy is expected to decrease from 2.9% to 2.4% in 2020. Besides the forecast number, the “remote” online services and solutions become the new star that people seek. E-commerce and food delivery are still popular...

Solution Update: New Milestone to Understand Customers by Voice!

Solution Update: New Milestone to Understand Customers by Voice!

Customers do no longer base their loyalty on prices, instead, the experience they receive has become a determining factor in brand loyalty. At UXTesting, we help enterprises with Business Intelligence (BI) software to gain valuable and insightful data to improve customer's digital experience by conducting testing with our Customer Happiness Solution...

UX STAR INTERVIEW: Organizer of Ladies That UX Utrecht

UX STAR INTERVIEW: Organizer of Ladies That UX Utrecht

Through this interview series “UX STAR”, we provide a learn-from-peer approach for the UX space from diverse perspectives and make UX more understandable to the public. We invite UX practitioners and professionals, instead of focusing on UX theory or knowledge...

Using AI to analyze what your users feel

Using AI to analyze what your users feel

Computer vision and artificial intelligence in UX research. Emotions are abstract and the meaning behind them can differ from person to person, making emotional reactions difficult to measure and use in research...