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UXTesting is devoted to uncovering valuable user insights in the most efficient, effective & affordable way.



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“ It's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them. ”

— Steve Jobs, BusinessWeek, May 25 1998

User Videos

Record user reactions to catch all their facial expressions, comments and touch points. Our front camera syncs with the user’s interaction on the app to help you easily understand your user’s feedback.

“ To be a great designer, you need to look a little deeper into how people think and act. ”

— Paul Boag, Co-Founder of Headscape Limited

Emotion Detection

UXTesting discovers user insights in the most advanced way. By providing emotion detection technology, we help you understand when your users are happy, confused, or anything in between!

“ Usability testing shows you if something is usable. Beta testing shows you if people will actually use it. ”

— Rachel Decker, UX Researcher at Hubspot

Task

Testing on mobile is tricky because you can't never emulate user's context of use in the lab. That's why we think a function to help designers & researchers create clearly-defined task can come in handy, giving testers and users an instruction that speaks their language.

“ Although I firmly believe that there is no such thing as a stupid question, there can indeed be stupid answers. ”

— Don Norman

Survey

Customizable post-session and post-task survey to assess user's satisfaction through scoring system, making collecting qualitative data easier.

“ Customers always know what’s wrong. They can’t always tell you what they want, but they always can tell you what’s wrong. ”

— Carly Fiorina

Usability Metrics

Auto-generated report that follows international usability standards to give you a full review of how the app scores. Actionable feedback and insight that brings no bias by watching real users interact with the app.

“ I get very uncomfortable when someone makes a design decision without customer contact. ”

— Dan Ritzenthaler, Senior Product Designer at HubSpot

Heatmaps

UXTesting provides valuable, screen-specific heatmaps that help you “see” where users go and what they touch.

“ Good UI design gives users a comprehensible sense of power that consistently helps them feel in control. ”

— Jim Nielsen

User Flows

To ensure a user-friendly interface and smooth navigation, we provide a customized flow chart displaying your user’s navigational behavior in your app.

“ At the end of the day is how the user remembers the experience. Focus on key experiences. ”

— Shawn Borsky

Crash Playback

A log-synced playback is provided to help you understand what happened in the app before a crash. This is especially useful in facilitating the debugging process.