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“ It's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them. “

— Steve Jobs, BusinessWeek, May 25 1998

User Videos

Record user reactions to catch all their facial expressions, comments and touch points. Our front camera syncs with the user’s interaction on the app to help you easily understand your user’s feedback.

User Videos

“ To be a great designer, you need to look a little deeper into how people think and act. ”

— Paul Boag, Co-Founder of Headscape Limited

Emotion detection

UXTesting discovers user insights in the most advanced way. By providing emotion detection technology, we help you understand when your users are happy, confused, or anything in between!

Emotion detection

“ Usability testing shows you if something is usable. Beta testing shows you if people will actually use it. ”

— Rachel Decker, UX Researcher at Hubspot

Pre-Survey

Running a user testing might not be always efficient as you think. That’s why the Pre-Survey comes in the testing process. A Pre-Survey can help you understand and learn more about your testers by demographic questions and four types of custom questions. Demographic data such as tester’s name, gender, age, education level, and residence and custom data in the form of rating, multiple choice, checkboxes and free response are places to start your user research with an efficient way.

Pre-Survey

“ Although I firmly believe that there is no such thing as a stupid question, there can indeed be stupid answers. ”

— Don Norman

Task Survey

Testing on mobile is tricky because you can't never emulate user's context of use in the lab. That's why we think a function to help designers & researchers create clearly-defined task can come in handy, giving testers and users an instruction that speaks their language.

Task Survey

“ Customers always know what’s wrong. They can’t always tell you what they want, but they always can tell you what’s wrong. ”

— Carly Fiorina

Post-Survey

Post-Survey can gather more information and get deep into tester’s heads after they finish all the tasks. System Usability Scale (SUS) and four types of custom survey enable you to measure the satisfaction and the usability of the overall of your product.

Post-Survey

“ I get very uncomfortable when someone makes a design decision without customer contact. ”

— Dan Ritzenthaler, Senior Product Designer at HubSpot

Insight metric report

Insight metric report

Auto-generated report that follows international usability standards to give you a full review of how the app scores. Actionable feedback and insight that brings no bias by watching real users interact with the app.

Usability Metrics